ORDER SUPPORT
Shipping + Return information
Select a topic below for guidance. Current policy terms apply to all orders.
WHEN WILL MY ORDER SHIP?
Order processing and estimated delivery timing are shown during checkout and in your order communications. You’ll receive tracking information when your shipment is on the way.
HOW ARE SHIPPING COSTS CALCULATED?
Available shipping methods and applicable charges are shown at checkout based on the order and delivery destination.
CAN I RETURN AN ITEM?
Return eligibility, timing, and conditions are governed by Skin Safeguard’s current Refund Policy. Review the policy before sending any item back.
WHEN WILL I RECEIVE A REFUND?
Approved refunds are processed according to the current Refund Policy. Processing time after approval can also depend on your original payment method and financial institution.